skills for hospitality workers
We offer hands-on hospitality skills workshops combined with on-demand video classes taught by renowned industry professionals. Our online platform is recognised by hospitality employers in New Zealand and Australia.
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ABOUT US —
on-demand
Extensive on-demand video courses for you to kick start your hospo career, including Espresso Coffee, Wine 101, Beer Basics, Customer Service, Front of House Essentials, Food Safety Hygiene, Job Finding Skills for Hospitality, and much more.
hands-on
We offer hands-on workshops such as Espresso Coffee Drinks using an espresso coffee machine, Wine 101 for servers, Bartending for Beginners, , Table Service Practice, Time Management for Servers, and more.
your wellbeing
Working in hospitality can be fun and social as well as a high-pressured and fast-paced environment. It is crucial to look after your physical, mental, and emotional well-being. Our online resources include health and well-being awareness, how to create a healthy work-study-life balance.
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Barista for Beginners Online + face-to-face
- One week on-demand Espresso Coffee Fundamentals online course with certificate.
- One day face-to-face workshop in Auckland. Learn parts of an espresso machine, how to extract the perfect espresso, how to extract and texture milk, espresso coffee drinks, and how to clean an espresso machine.
- Referral to Work Experience services.
bartending for beginners Online + Face-to-Face
- One week Bartending for Beginners online course with certificate.
- One day face-to-face workshop in Auckland. Learn how to use bartending tools, cocktail making techniques and recipes, how to garnish cocktails, and how to properly clean a bar.
- Product fundamentals & cocktails: rum, vodka, gin, whiskey, tequila, sake .
- Beer basics and draft beer operations.
- Wine knowledge for beginners, including Champagne, Prosecco, and sparkling wines.
- Responsible Service of Alcohol Knowledge.
- Referral to Work Experience services.
- Light lunch provided (wine tasting + cheese pairing).
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wine 101
- One week on-demand Wine 101 for servers online course with certificate.
- 3 hours face-to-face workshop. Learn how to correctly open a bottle and serve wine in a restaurant, how to polish wine glass, and wine serving temperatures.
- How wine is made
- How the wine fermentation process works
- The role of oak in winemaking
- Old world vs new world wine
- The effect of climate on wine production
- What tannins are and why they matter
- What phylloxera is and how it impacts winemaking
- How sparkling wine is made
- The most common red, white and sparkling wines
- The most helpful wine apps, books and podcasts to help you excel
- Referral to Work Experience services.
- Light lunch provided (wine tasting + platter).
beer basics + service with passion
- One week on-demand online course.
- 3 hours face-to-face workshop. Learn what it takes to be a good server, how to communicate properly with guests and co-workers, and how to use team-work in the restaurant.
- Beer terminology and acronyms you need to know
- The ingredients of beer
- How beer is brewed
- How to taste beer like a pro
- How to make beer recommendations to customers
- How to pour a beer on tap
- The differences between pilsners, pale ales, IPAs, porters, stouts, and wheat beers
- Beer myths and misconceptions
- Referral to Work Experience services.
- Beer tasting and platter provided
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Dani mckeown
career development advisor
My passion for the Tourism and Hospitality industry allowed me to work and travel in many countries such as Brazil, UK, Canada, Portugal, Spain, Argentina, Uruguay, USA, Morocco, Indonesia, Fiji, Hong Kong, Thailand, Australia and New Zealand. Decades later, I am here to share my knowledge and passion with you as well as to offer you mentorship and guidance as you navigate your career in this exciting industry.
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